Current Page: Discount Shoes : Shoe Nook Privacy Policy
Welcome to Shoe Nook (the "Site").
We understand that privacy online is important to users of our Site,
especially when conducting business. This statement governs our
privacy policies with respect to those users of the Site
("Visitors") who visit without transacting business and Visitors who
register to transact business on the Site and make use of the
various services offered by Shoe Nook (collectively, "Services")
("Authorized Customers").
"Personally Identifiable Information" refers to any information that
identifies or can be used to identify, contact, or locate the person
to whom such information pertains, including, but not limited to,
name, address, phone number, fax number, email address, financial
profiles, social security number, and credit card information.
Personally Identifiable Information does not include information
that is collected anonymously (that is, without identification of
the individual user) or demographic information not connected to an
identified individual.
What Personally Identifiable Information is collected? We may
collect basic user profile information from all of our Visitors. We
collect the following additional information from our Authorized
Customers: the names, addresses, phone numbers and email addresses
of Authorized Customers, the nature and size of the business, and
the nature and size of the advertising inventory that the Authorized
Customer intends to purchase or sell.
What organizations are collecting the information? In addition to
our direct collection of information, our third party service
vendors (such as credit card companies, clearinghouses and banks)
who may provide such services as credit, insurance, and escrow
services may collect this information from our Visitors and
Authorized Customers. We do not control how these third parties use
such information, but we do ask them to disclose how they use
personal information provided to them from Visitors and Authorized
Customers. Some of these third parties may be intermediaries that
act solely as links in the distribution chain, and do not store,
retain, or use the information given to them.
How does the Site use Personally Identifiable Information? We use
Personally Identifiable Information to customize the Site, to make
appropriate service offerings, and to fulfill buying and selling
requests on the Site. We may email Visitors and Authorized Customers
about research or purchase and selling opportunities on the Site or
information related to the subject matter of the Site. We may also
use Personally Identifiable Information to contact Visitors and
Authorized Customers in response to specific inquiries, or to
provide requested information.
With whom may the information may be shared? Personally Identifiable
Information about Authorized Customers may be shared with other
Authorized Customers who wish to evaluate potential transactions
with other Authorized Customers. We may share aggregated information
about our Visitors, including the demographics of our Visitors and
Authorized Customers, with our affiliated agencies and third party
vendors. We also offer the opportunity to "opt out" of receiving
information or being contacted by us or by any agency acting on our
behalf.
How is Personally Identifiable Information stored? Personally
Identifiable Information collected by Shoe Nook is securely stored
and is not accessible to third parties or employees of Shoe Nook
except for use as indicated above.
What choices are available to Visitors regarding collection, use and
distribution of the information? Visitors and Authorized Customers
may opt out of receiving unsolicited information from or being
contacted by us and/or our vendors and affiliated agencies by
responding to emails as instructed, or by contacting us at info@shoenook.com
Are Cookies Used on the Site? Cookies are used for a variety of
reasons. We use Cookies to obtain information about the preferences
of our Visitors and the services they select. We also use Cookies
for security purposes to protect our Authorized Customers. For
example, if an Authorized Customer is logged on and the site is
unused for more than 10 minutes, we will automatically log the
Authorized Customer off.
How does Shoe Nook use login information? Shoe Nook uses login
information, including, but not limited to, IP addresses, ISPs, and
browser types, to analyze trends, administer the Site, track a
user's movement and use, and gather broad demographic information.
What partners or service providers have access to Personally
Identifiable Information from Visitors and/or Authorized Customers
on the Site? Shoe Nook has entered into and will continue to enter
into partnerships and other affiliations with a number of vendors.
Such vendors may have access to certain Personally Identifiable
Information on a need to know basis for evaluating Authorized
Customers for service eligibility. Our privacy policy does not cover
their collection or use of this information. Disclosure of
Personally Identifiable Information to comply with law. We will
disclose Personally Identifiable Information in order to comply with
a court order or subpoena or a request from a law enforcement agency
to release information. We will also disclose Personally
Identifiable Information when reasonably necessary to protect the
safety of our Visitors and Authorized Customers.
How does the Site keep Personally Identifiable Information secure?
All of our employees are familiar with our security policy and
practices. The Personally Identifiable Information of our Visitors
and Authorized Customers is only accessible to a limited number of
qualified employees who are given a password in order to gain access
to the information. We audit our security systems and processes on a
regular basis. Sensitive information, such as credit card numbers or
social security numbers, is protected by encryption protocols, in
place to protect information sent over the Internet. While we take
commercially reasonable measures to maintain a secure site,
electronic communications and databases are subject to errors,
tampering and break-ins, and we cannot guarantee or warrant that
such events will not take place and we will not be liable to
Visitors or Authorized Customers for any such occurrences.
How can Visitors correct any inaccuracies in Personally Identifiable
Information? Visitors and Authorized Customers may contact us to
update Personally Identifiable Information about them or to correct
any inaccuracies by emailing us at info@shoenook.com
Can a Visitor delete or deactivate Personally Identifiable
Information collected by the Site? We provide Visitors and
Authorized Customers with a mechanism to delete/deactivate
Personally Identifiable Information from the Site's database by
contacting info@shoenook.com. However, because of backups and
records of deletions, it may be impossible to delete a Visitor's
entry without retaining some residual information. An individual who
requests to have Personally Identifiable Information deactivated
will have this information functionally deleted, and we will not
sell, transfer, or use Personally Identifiable Information relating
to that individual in any way moving forward.
What happens if the Privacy Policy Changes? We will let our Visitors
and Authorized Customers know about changes to our privacy policy by
posting such changes on the Site. However, if we are changing our
privacy policy in a manner that might cause disclosure of Personally
Identifiable Information that a Visitor or Authorized Customer has
previously requested not be disclosed, we will contact such Visitor
or Authorized Customer to allow such Visitor or Authorized Customer
to prevent such disclosure.
Links: This web site contains links to other web sites. Please note
that when you click on one of these links, you are moving to another
web site. We encourage you to read the privacy statements of these
linked sites as their privacy policies may differ from ours.
Below applies to ShoeBuy.com
Free Shipping
Enjoy free shipping. UPS Standard Ground Service is free to
Shoebuy.com customers. Allow 3-10 business days for receipt within
the United States.
If you would like to pay for UPS 2nd Day Air or UPS Next Day Air
shipping, complete your purchase and then contact Shoebuy.com
Customer Service at 1-888-200-8414. A flat rate fee will apply if
the merchandise is available for expedited shipping.
No Sales Tax
Enjoy no sales tax on every order. Shoebuy pays all applicable sales
tax for you.
Free Returns & Exchanges
We guarantee that you will be 100% satisfied.
If you are not happy with your order, we are happy to accept a
return or an exchange at no cost to you.
Products that you return or exchange must be unworn. Shoebuy does
not guarantee wear or tear or any damage unrelated to the
manufacturer.
Whether you are making a return or an exchange, Shoebuy will:
Provide you a pre-paid shipping label for your order to send your
return item(s) back to us.
Credit your full purchase price for each item in the returned
shipment to the credit card used to make your purchase.
For exchanges, charge the same credit card for the purchase total of
each new item. As always, Shoebuy will honor all promotions used
toward your original purchase and will ship the new item(s) to you
free of charge. Click here to visit the Returns & Exchanges page
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